Rail Dispatch Support

Need help with a route, your progress, ads, or the app itself? Start with the answers below or contact us directly.

How do I play?

Match the switchyard to the destination pattern. Tap an arrow on the right to shift its row one space to the right, or tap an arrow below the board to shift its column one space downward. The wagon at the edge wraps around to the other side.

How are stars awarded?

You earn three stars by matching the best known move count, two stars by finishing one move above it, and one star for any longer solution. Replaying a route can improve your saved result.

How do hints work?

Your first hint on a route is free. A hint highlights the next recommended move without moving a wagon for you. Additional hints may be available after you choose to watch a rewarded ad.

Why is an ad unavailable?

An ad may not be ready because of your connection, region, device settings, or temporary ad availability. Your first hint remains free. You can continue solving the route or try again later.

Where is my progress stored?

Route results and preferences are stored locally on your device. Rail Dispatch does not currently provide accounts or cloud sync. Deleting the app also removes its locally stored progress.

What should I include in a support request?

Please include the following details so we can investigate efficiently:

• Your device model and iOS version
• Your Rail Dispatch app version
• The station or route number involved
• A short description of what happened and the steps that led to it
• A screenshot, if it helps show the issue

Languages

The app supports English, Simplified Chinese, Traditional Chinese, Japanese, Korean, Spanish, Brazilian Portuguese, and German. You can follow the device language or choose a language in Settings.